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ZYNOFF
Build5 min read

12 Questions to Ask Before Hiring a Software Development Company in London

The questions that separate a genuine senior team from a sales front, covering ownership, seniority, delivery cadence, security and what happens when you want to leave.

By Zynoff.ai Editorial, Senior engineering and growth team

Key takeaways

  • Ask who will actually write the code and insist on meeting them.
  • Ownership of code, accounts and designs from day one is non-negotiable.
  • Weekly shipped work beats a polished project plan.
  • The exit terms tell you more about a provider than the pitch does.

Questions about people

The pitch team and the delivery team are often different people. Find out before you sign.

  • Who will write the code, and can we meet them before we start?
  • How many years of experience do they have in our stack?
  • Will there be an account manager between us and the engineers?
  • What hours and time zone does the team work in?

Questions about ownership and exit

If the answers here are vague, walk away.

  • Do we own all code, designs, IP and accounts from day one?
  • Is the work built in our GitHub, cloud and tooling, or yours?
  • What is the notice period, and are there exit fees?
  • What happens to in-progress work if we leave?

Questions about delivery and quality

Cadence and evidence matter more than methodology names.

  • When will the first shipped work land, and what happens if it does not?
  • How do you handle testing, security and dependency updates?
  • How are priorities changed, and does it cost extra?
  • How do you report progress, and against what metrics?

FAQ

Related questions

Being UK-based matters for hours, contracts and data protection. Being physically in London matters less than senior people being available in your tools during your working day.

Let's build it together.

One senior team for your product and your growth, on a flat monthly capacity you direct. Tell us what you need and a senior person will reply in writing.

No pricing pages, no sales sequences. A written reply from a senior person.